Parents & Students FAQs
Parents & Students FAQs
Edupoint Academy connects students with experienced tutors for personalized learning at home. Our tutors follow a structured approach to help students excel in their academic subjects.
Yes, based on your child’s learning needs, we match the most suitable tutor. If you have preferences, we consider them while assigning a tutor.
We provide tutoring for CBSE, ICSE, State Board, IB, and IGCSE across all subjects from Grade 1 to 12.
Sessions are scheduled based on mutual availability between the tutor and student.
Each session typically lasts 1 to 1.5 hours, depending on the student’s learning requirements.
Fees vary based on grade, subject, and frequency of classes. Contact us for detailed pricing.
Parents must pay the fee in advance to the official Edupoint Academy account only. Payments should not be made directly to tutors.
Yes, we provide a one-time demo session to help students and parents understand the teaching style before committing.
If you’re not satisfied, you can request a tutor replacement. We ensure the best match for your child’s learning needs.
Refunds are subject to our Refund Policy guidelines. Please check the Refund Policy page for detailed terms.
Tutors FAQs
You can register as a tutor through our "Register as a Tutor" page by filling in your details. Our team will verify your profile and contact you for further steps.
You must have strong subject knowledge, good communication skills, and relevant teaching experience.
Edupoint Academy assigns students based on their requirements, subject expertise, and location preferences.
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Tutor payments are processed after the completion of a full month of sessions and are paid within the first 7 days of the next month. No advance payments are made to tutors.
No. Tutors must not accept any payments directly from parents. All payments are handled by Edupoint Academy.
If a session is canceled in advance, we try to reschedule. Repeated cancellations without valid reasons will be addressed as per our policy.
Yes, based on your availability and expertise, you can be assigned multiple students.
Yes, Edupoint Academy provides home tutoring services. However, online teaching options may be available for certain cases.
You can report any issues to Edupoint Academy. We will mediate and resolve conflicts professionally.
If you wish to discontinue, you must provide a minimum one-month notice so we can arrange a suitable replacement for the student.